What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

  • Charges any fees before it settles your debts;
  • Represents that it can settle all of your debt for a promised percentage reduction;
  • Touts a "new government program" to bail out personal credit card debt;
  • Guarantees it can make your debt go away;
  • Tells you to stop communicating with your creditors;
  • Tells you it can stop all debt collection calls and lawsuits; or
  • Guarantees that your unsecured debts can be paid off for pennies on the dollar.

An alternative to a debt settlement company is a non-profit consumer credit counseling service. These non-profits can attempt to work with you and your creditors to develop a debt management plan that you can afford, and that can help get you out of debt. They usually will also help you develop a budget and provide other financial counseling.

Also, you may want to consider consulting a bankruptcy attorney, who may be able to provide you with your options under the law. Some bankruptcy attorneys will speak to you initially free of charge.

Warning: There could be tax consequences for debt forgiveness. If a portion of your debt is forgiven by the creditor, it could be counted as taxable income on your federal income taxes. You may want to consult a tax advisor or tax attorney to learn how forgiven debt affects your federal income tax.

For servicemembers with loans taken out before entering active duty military service, the Servicemembers Civil Relief Act (SCRA) provides a variety of protections, including an interest rate reduction down to 6 percent and foreclosure protections. Download our fact sheet to learn more.

If you are on active duty when you refinance or consolidate your loans, the new loan will not be covered under the protections of the SCRA since it is no longer considered a pre-service loan. For example, if you took out a student loan before you entered active duty, but then consolidate that student loan after entering active duty, you would not then be able to request an interest rate reduction down to 6 percent on that new consolidation loan. Or, if you took out a mortgage before you entered active duty, and refinance during active duty, you would lose the foreclosure protections provided under the SCRA.

If you still have questions about your rights under the SCRA, contact your closest legal assistance (JAG) office for more information. You also may be able to get assistance from your state attorney general .

What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

FAQs

What is a debt relief program? ›

Debt relief or settlement companies are companies that say they can renegotiate, settle, or in some way change the terms of a person's debt to a creditor or debt collector.

What is the catch with the debt relief program? ›

Cons of debt settlement

Creditors are not legally required to settle for less than you owe. Stopping payments on your bills (as most debt relief companies suggest) will damage your credit score. Debt settlement companies can charge fees. If over $600 is settled, the IRS will view this debt as a taxable income.

When should you consider applying for a debt relief program? ›

If you're juggling multiple high-interest debts, such as credit cards, personal loans or medical bills, it might be time to consider a debt relief program.

Is it worth doing a debt relief program? ›

Debt relief will also often give you a fixed payment plan and a set payoff date, which can also make it worth considering — as streamlining your payments can make it easier to manage while helping you save money on interest. "One of the biggest advantages of going through a debt relief program is the savings.

What happens when you enroll in a debt relief program? ›

Debt relief through a debt management plan

A debt management plan allows you to pay your unsecured debts — typically credit cards — in full, but often at a reduced interest rate or with fees waived. You make a single payment each month to a credit counseling agency, which distributes it among your creditors.

Are there any legit debt relief programs? ›

National Debt Relief, by law, doesn't charge any upfront fees of its own. 1 You'll get a free consultation, and if you decide to proceed, National Debt Relief will set you up with an FDIC-insured savings account from a third party, which often comes with a setup fee and recurring monthly fees.

What are the disadvantages of a debt relief program? ›

Disadvantages of Debt Settlement
  • Debt Settlement Fees. Many debt settlement providers charge high fees, sometimes $500-$3,000, or more. ...
  • Debt Settlement Impact on Credit Score. ...
  • Holding Funds. ...
  • Debt Settlement Tax Implications. ...
  • Creditors Could Refuse to Negotiate Your Debt. ...
  • You May End Up with More Debt Than You Started.

How much does it cost to use a debt relief program? ›

Best Debt Relief Companies
CompanyFee
National Debt Relief15%–25% of settled debt
Freedom Debt Relief15%–25% of initial debt
Accredited Debt Relief25% of settled debt
New Era Debt Relief14%–23% of initial debt
2 more rows
Feb 15, 2024

Does debt relief ruin credit? ›

Debt relief services may have a negative impact on your credit score, but that impact may not be as big as you think — and in some cases, it can help your credit. How these services impact your credit depends on the debt relief option you choose.

Can I apply for a credit card while in a debt relief program? ›

You can't make any new charges on your existing accounts or get new credit cards until you complete the program. But you can get out of debt faster with total payments that are up to 50 percent less. It's also important to note that your credit counselors will help you set up a new budget when you enroll.

Does debt relief need to be paid back? ›

Under the terms of a debt management plan, while you may receive more favorable interest rates or relief from fees, you still repay the entire principal amount owed.

How much debt do you have to be in for a debt relief order? ›

You should be able to get a DRO if all of the following apply: you're unable to pay your debts. your qualifying debts are not more than £30,000 - or £50,000 or less from 28 June 2024. you've got no more than £75 left over each month after you've paid your usual household expenses.

Can I buy a house after debt settlement? ›

How Long After a Debt Settlement Can You Buy a House? There's no set timeline for how long it takes to get a mortgage after debt settlement. Your ability to qualify for a mortgage will depend on how well you meet the lender's requirements on the issues raised above (credit score, DTI, employment and down payment).

Is there really a debt relief program from the government? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief. In fact, if you receive a solicitation that touts a government program to get you out of debt, you may want to think twice about working with that company.

Is it a bad idea to settle credit card debt? ›

Debt settlement can eliminate outstanding obligations, but it can negatively impact your credit score. Stronger credit scores may be more significantly impacted by a debt settlement. The best type of debt to settle is a single large obligation that is one to three years past due.

Do you have to pay back a debt relief? ›

Under the terms of a debt management plan, while you may receive more favorable interest rates or relief from fees, you still repay the entire principal amount owed.

What does it take to qualify for debt relief? ›

How do I know if I am eligible for debt relief? To be eligible, your annual income must have fallen below $125,000 (for individuals) or $250,000 (for married couples or heads of households). If you received a Pell Grant in college and meet the income threshold, you will be eligible for up to $20,000 in debt relief.

Is debt settlement a good idea? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

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