Lemonade Pet Insurance Review: Pros and Cons - NerdWallet (2024)

Lemonade

Lemonade Pet Insurance Review: Pros and Cons - NerdWallet (1)

Get a quote

on Lemonade's website

NerdWallet rating

4.0/5
Get a quote

on Lemonade's website

Annual max coverage

$100,000

Reimbursem*nt rates

70%, 80%, 90%

Deductibles

$100 - $750

Policy highlight

Pays some claims within minutes.

Pros and cons

Pros

  • Quick claims processing.
  • Multipolicy and pay-in-full discounts available.
  • Donates a portion of premiums to nonprofit organizations.

Cons

  • Not available in all states.
  • Physical therapy, acupuncture and chiropractic care cost extra.
  • Your credit or claims history may affect your rates.

Bottom line

Lemonade boasts a seamless online experience and quick claims, but its default coverage is more limited than some other plans.

About Lemonade pet insurance

4.0

NerdWallet rating

Lemonade earned 4 stars out of 5 for overall performance. The company sells pet insurance online through its user-friendly website and app. It offers accident and illness coverage, plus wellness plans that help cover the costs of routine vet visits and vaccinations. But some types of coverage cost extra, and Lemonade doesn't operate in every state.

Lemonade takes a flat fee from each premium as its profit, then it uses the rest to pay claims. If there's anything left over at the end of the year, the company donates it to nonprofit organizations chosen by policyholders.

Note: Coverage options and availability may vary depending on where you live and the age and breed of your pet.

» MORE: The best pet insurance companies

Pros

Quick claims processing.

Multipolicy and pay-in-full discounts available.

Donates a portion of premiums to nonprofit organizations.

Cons

Not available in all states.

Physical therapy, acupuncture and chiropractic care cost extra.

Your credit or claims history may affect your rates.

Lemonade pet insurance plans and coverage

Lemonade offers these pet insurance plans for cats and dogs.

Accident and illness

This comprehensive plan covers care for health conditions like diabetes, urinary tract infections, arthritis and cancer, plus injuries like cuts and broken bones. The plan pays for:

  • Diagnostic tests, such as blood tests, urinalysis, MRIs, X-rays, lab work, CT scans and ultrasounds.

  • Outpatient, specialty and emergency care procedures.

  • Hospitalization.

  • Surgery.

  • Injections to treat a covered condition.

  • Prescription medications.

Extended coverage

Policyholders can choose various add-ons to cover things like:

  • Vet visit fees for eligible accidents or illnesses.

  • Physical therapy treatments like acupuncture and hydrotherapy.

  • End-of-life and remembrance costs, such as euthanasia, cremation and memorial items.

  • Dental illness like gingivitis, plus procedures such as extractions and root canals.

  • Therapy and medications for behavioral conditions.

Wellness

With one of Lemonade's wellness plans, you'll get discounts on routine vet visits without needing to reach a deductible.

Lemonade's Preventative Care package for adults covers:

  • One wellness exam.

  • One fecal or internal parasite test.

  • One heartworm or FeLV/FIV test.

  • Bloodwork once a year.

  • Up to three vaccines or boosters.

The Preventative+ Care package for adults covers all of the above plus flea, tick or heartworm medication and routine dental cleaning.

Lemonade's Puppy/Kitten Preventative Care package covers:

  • Two wellness exams.

  • Two fecal or internal parasite tests.

  • One heartworm or FeLV/FIV test.

  • Bloodwork once a year.

  • Up to six vaccines or boosters.

  • Flea, tick or heartworm medication.

  • Spaying/neutering.

  • Microchipping.

» MORE: What does pet insurance cover?

What's not covered

Lemonade's plans don't cover:

  • Incidents that occur before the end of your plan's waiting period.

  • Costs related to your pet's pre-existing conditions.

  • Bilateral conditions (conditions that affect two sides of the body). If your pet has a condition such as cataracts or hip dysplasia before you buy a policy, it won't be covered if it develops on the other side after the policy is in place. However, bilateral conditions are covered if the first occurrence is after you've purchased a policy.

  • Taxes and medical waste fees.

  • Experimental treatments.

» MORE: Is pet insurance worth it?

Coverage options

Deductibles: $100 to $750 per year. Learn more about pet insurance deductibles.

Reimbursem*nt amounts: 70%, 80% or 90%.

Coverage limits: $5,000 to $100,000 per year.

Restrictions and waiting periods

Age restrictions: Lemonade doesn't insure pets under 2 months old. The maximum age limits for enrollment may vary by breed.

Waiting periods: A waiting period is the time between when you buy your policy and when your coverage starts. In most states, Lemonade's coverage kicks in after two days for injuries, 14 days for illness or six months for cruciate ligament injuries. In certain states, your waiting period may be shorter.

» MORE: Does pet insurance cover surgery?

Sample rates

The cost of Lemonade pet insurance depends on where you live, the coverage limits you choose and your pet’s breed and age.

To give you a rough idea of how much you might pay, we gathered sample rates for several popular dog breeds at ages 2 and 8. Rates below are sample monthly premiums for dogs living in Katy, Texas. Our sample plan was for accident and illness coverage with a $250 deductible, $5,000 of annual coverage and an 80% reimbursem*nt rate. Your own price will vary.

Breed

Age 2

Age 8

French bulldog

$38

$73

German shepherd

$27

$62

Golden retriever

$29

$66

Labrador retriever

$28

$54

Medium mixed-breed dog

$22

$43

Poodle

$23

$49

We also gathered rates for a variety of cat breeds with the same coverage limits as above. Rates below are sample monthly premiums for cats living in Katy, Texas.

Breed

Age 2

Age 8

Devon rex

$15

$32

Domestic shorthair

$12

$24

Exotic longhair

$12

$25

Maine coon

$16

$28

Persian

$15

$28

Ragdoll

$13

$27

» MORE: The best cheap pet insurance

Discounts

You can get a 10% discount on your pet insurance plan by bundling it with a Lemonade home, renters or condo insurance policy.

Lemonade also offers a 5% discount for insuring two or more pets and a 5% discount if you opt to pay your premium annually instead of monthly.

» MORE: What is pet dental insurance, and what does it cover?

State availability

Lemonade sells pet insurance in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington state, Washington, D.C., and Wisconsin.

Availability may change at any time. Coverage may not be available to all pets in a given state.

Consumer experience

Website: The website is sleek and user-friendly; it only takes a few minutes to get a quote. You can buy a policy online if you're happy with the offered price.

App: Lemonade's app is compatible with Apple and Android devices. It makes purchasing and managing your pet insurance policy easy.

Claims: You'll file claims on the app. The company says it pays about 50% of them immediately.

Customer service: The quickest way to get a response is by launching the chatbot feature on the app or website. Otherwise, you can send an email to [emailprotected] or call 844-733-8666.

» MORE: Lemonade renters insurance review

Lemonade vs. competitors

Here's how Lemonade stacks up against three other popular pet insurance companies.

Lemonade vs. Pumpkin

Like Lemonade, Pumpkin insures cats and dogs age 2 months or older; however, Pumpkin operates in all 50 states plus Washington, D.C. Lemonade's coverage caps out at $100,000 in some cases, while Pumpkin has unlimited plans available.

Policy-wise, these insurers keep it simple with varying levels of accident and illness coverage as well as preventative care. Pumpkin stands out for having a reimbursem*nt rate of 90% on all plans and a 14-day waiting period for all conditions, including cruciate ligament injuries. For Lemonade, the waiting period for some conditions is six months.

Both insurers support online claims. However, Pumpkin doesn’t have a mobile app, while Lemonade’s robust app is the main place where many customers manage their policy.

Coverage options

Lemonade

Pumpkin

Deductible

$100 to $750 per year.

$100 to $1,000 per year.

Reimbursem*nt

70%, 80% or 90%.

90%.

Annual limit

$5,000 to $100,000 per year.

$10,000 to unlimited for dogs; $7,000 to unlimited for cats.

Lemonade vs. Healthy Paws

While Lemonade's top annual payout limit is generous at $100,000, Healthy Paws offers unlimited coverage. Available for cats and dogs, its policies have no annual or lifetime maximums, and the company processes most claims within a couple of days.

If you're interested in coverage for preventative care to keep your pet healthy, Lemonade is the better fit. Healthy Paws offers only accident and illness policies, which cover alternative therapies and hereditary conditions but don't pay for routine vet visits.

In most states, Healthy Paws' waiting period for cruciate ligament injuries is 15 days — much shorter than Lemonade's six months. However, Healthy Paws won't cover hip dysplasia for the first 12 months of the policy. For pets enrolled at age 6 or older, Healthy Paws won't cover hip dysplasia at all.

For expensive treatments, Healthy Paws may be able to work with your vet to authorize direct payment, so you don't have to pay the full amount upfront.

Coverage options

Lemonade

Healthy Paws

Deductible

$100 to $750 per year.

$100 to $1,000 per year. (Not all deductible options are available for every pet.)

Reimbursem*nt

70%, 80% or 90%.

50%, 60%, 70%, 80% or 90%. (Not all reimbursem*nt options are available for every pet.)

Annual limit

$5,000 to $100,000 per year.

None.

Lemonade vs. Trupanion

Lemonade and Trupanion cover cats and dogs, though Trupanion doesn't have a minimum age requirement. For Lemonade, your pet needs to be at least 2 months old before you can insure them.

Trupanion is licensed to sell coverage in all 50 states and Washington, D.C. In most states, the insurer takes a unique approach to deductibles compared to other pet insurance companies, including Lemonade. It charges deductibles per condition rather than per year. Once you've met each deductible, you won't have to cover any further costs related to those conditions over the life of your pet.

Trupanion sells only accident and illness coverage. While Lemonade has wellness plans for purchase, Trupanion offers a Pet Owner Assistance package, which covers things like a reward for a lost pet and boarding fees if you're hospitalized.

Coverage options

Lemonade

Trupanion

Deductible

$100 to $750 per year.

In most states, $0 to $1,000 lifetime deductible per condition. In select states, plans have no deductibles.

Reimbursem*nt

70%, 80% or 90%.

90% in most states.

Annual limit

$5,000 to $100,000 per year.

Unlimited in all states.

» MORE: How much does pet insurance cost?

The bottom line

Lemonade pet insurance may be right for you if you’re looking for an affordable plan you can buy and manage online.

Strengths: Lemonade reimburses some claims almost instantly. Its highly rated app makes it easy to get a quote, file a quote or manage your policy.

Weaknesses: Lemonade charges extra for coverage that some companies include automatically, such as treatment for dental illnesses or behavioral therapy.

How we review pet insurance

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. In our pet insurance reviews, we consider coverage, discounts, financial strength ratings from AM Best and more to determine our star ratings.

Our rating system rewards companies that cover a wide range of potential expenses, offer many ways to customize your plan and have a strong financial rating. Within the consumer experience category, we looked at features such as mobile app ratings and whether the company offers direct vet payments. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

Dive deeper with our criteria for evaluating pet insurance companies.

Frequently asked questions

How much is Lemonade pet insurance?

Lemonade advertises pet insurance rates starting at $10 a month.

Does Lemonade cover spaying and neutering?

Lemonade’s Preventative Care package for puppies and kittens can help to lower the cost of spaying or neutering.

Am I allowed to make changes to my policy?

You can request policy changes within the first 14 days. Otherwise, you’ll need to wait until your annual renewal.

Can I take my pet to any vet?

Yes. You can take your pet to any licensed vet in the U.S.

Can I add another pet to my Lemonade pet insurance policy?

No. You can set up a separate policy by tapping the plus (+) symbol on the app’s home screen.

Can I cancel my pet insurance policy?

Yes. You can cancel your policy at any time through the Lemonade app.

Methodology

Pet insurance star ratings

NerdWallet’s pet insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, scope of coverage, the ability to customize your plan and more. Our “consumer experience” category looks at factors such as website transparency and mobile app ratings. To calculate each insurer’s star rating, we adjusted the scores to a curved 5-point scale. See our full pet insurance methodology.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Pet insurance sample rates

To find sample pet insurance rates, NerdWallet gathered quotes for the base level of accident and illness coverage on each insurer’s website. Quotes reflect the monthly cost of a policy and do not include wellness coverage or other optional add-ons. Each plan for a given company had the same deductible, coverage limit and reimbursem*nt rate for all sample pets.

These are sample rates gathered for specific pets living in Katy, Texas. Your own rates will be different.

Lemonade Pet Insurance Review: Pros and Cons - NerdWallet (2024)

FAQs

What is the downside of Lemonade? ›

Lemonade is acidic

Acidity can cause uncomfortable problems such as heartburn or indigestion as our stomach acid levels increase. In extreme conditions, acidity can contribute to the formation of stomach ulcers, too.

How trustworthy is lemonade insurance? ›

We at the Guides Home Team found that Lemonade stands out as one of the best homeowners insurance companies in the industry for its unique claim-filing process that uses a mobile app with artificial intelligence (AI) technology to process information and make payouts to homeowners seamlessly and hassle-free.

Is Lemonade pet insurance good? ›

Overall, we rated Lemonade Pet Insurance 4.8 out of 5 stars. The company is our top overall pick for pet insurance due to its comprehensive coverage and affordable rates.

Why won't Lemonade insure my dog? ›

Age restrictions: Lemonade doesn't insure pets under 2 months old. The maximum age limits for enrollment may vary by breed. Waiting periods: A waiting period is the time between when you buy your policy and when your coverage starts.

Why avoid lemonade? ›

Frequently drinking sugary drinks like lemonade can lead to a range of issues, such as inflammation, diabetes, high blood pressure, weight gain, and more. Karnatz also warns that "lemonade may also be an irritant to the body and worsen heartburn."

What is the disadvantage of lemonade? ›

Disadvantages of Drinking Lemon Water Daily
  • Tooth Decay. Lemon has a high amount of acids. ...
  • Upset Stomach and Ulcers. ...
  • GERD and Acid Reflux. ...
  • Frequent Urination and Dehydration. ...
  • Cause or Worse Canker Sores. ...
  • Trigger Migraine. ...
  • Risk of Cancer. ...
  • Adverse Effect on Bones.
Feb 5, 2022

Does Lemonade actually pay out claims? ›

How will I get paid for a claim? After you complete the claim report on the Lemonade app, you will be asked to enter your bank account information. Once your claim is approved, we'll issue payment, minus the amount of your deductible, directly into your account.

Why is lemonade insurance so cheap? ›

Lemonade is an affordable insurance provider partially because it does not maintain a network of in-person locations like some of its competitors. It also uses largely AI-based underwriting processes, which can lead to savings on operations on staffing costs.

Why is lemonade insurance so popular? ›

Lemonade promises affordable rates and transparency when it comes to its insurance products, although customers who choose this company give up the personalized insurance experience they can get with other providers.

Does Lemonade deny claims? ›

“Our users aren't treated differently based on their appearance, disability, or any other personal characteristic, and AI has not been and will not be used to auto-reject claims.”

Does Lemonade pet insurance increase with age? ›

We sometimes need to change premium prices in order to offer pets the same great coverage. There are a few reasons why your pet insurance rates might be increasing, including: The age of your pet.

How long do pet claims take Lemonade? ›

How Long Do Lemonade Pet Claims Take? The company says it aims to pay simple claims instantly. However, some claims will take longer to settle, and sometimes the company will require more information if a claim form isn't complete. According to our research, the average claim turnaround time was 12 to 18 days.

Is Lemonade a good insurer? ›

Lemonade offers cheap rates for basic home, renters, car and pet insurance. However, customer service can be inconsistent. Lemonade is an excellent choice for people looking for basic coverage at affordable rates.

Is Lemonade harmful to dogs? ›

Similarly, while lemons themselves don't contain much sugar, humans enjoy sugary, lemon-based drinks and foods like lemonade or lemon tarts; we recommend not giving these products to your dog. Too much sugar can lead to obesity and obesity-related health conditions in dogs.

Does Lemonade pet insurance cover MRI? ›

Lemonade's pet insurance plan will cover the following services: X-rays, MRIs, CT scans and ultrasounds. Cytology and other diagnostic lab work. Blood tests and urinalysis.

What are the side effects of lemonade? ›

Some people can have headaches or gastrointestinal distress. Lemon juice is high in the amino acid tyramine. If you are sensitive to tyramine, drinking lemon juice can trigger migraine headaches. Lemons can worsen heartburn symptoms in people with gastroesophageal reflux disease (GERD).

Is lemonade bad for your gut? ›

Improve Digestive Health. Lemons are made up of about 10% carbs, mostly in the form of soluble fiber and simple sugars. The main fiber in lemons is pectin, a form of soluble fiber linked to multiple health benefits. Soluble fiber can improve gut health and slow the digestion of sugars and starches.

Is lemonade a good healthy drink? ›

Heart healthy: lemons are packed with vitamin C, phytochemicals such as hesperidin and diosmin, and also fiber, all of which aid in keeping the heart and circulatory system healthy. Kidney health: in some studies, citric acid is believed to reduce the risk of kidney stones, and may help to prevent their formation.

What are 3 facts about lemonade? ›

Fun Facts/Information:
  • The first record of lemonade is from the 12th century in Egypt. ...
  • Lemons are a great source of Vitamin C! ...
  • Baking soda is used to make baked goods like cookies and banana bread rise.
  • Lemons taste sour because of acetic acid in their juice. ...
  • Water is neutral – it is neither an acid nor a base.

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